Overview
A CRM built around your sales process, not someone else’s
Generic CRM tools often come with features you never use and miss the ones you need. JDK Web Solutions develops custom CRM systems tailored to how your team actually sells and supports customers — with only the fields, stages, reports and automations that matter to you.
From capturing leads on your website and assigning them to the right salesperson, to follow-up reminders, quotations and customer history, your whole team works from one clear, shared view.
- Lead capture & contact management
- Customisable sales pipelines
- Task reminders & workflow automation
- Quotations & invoicing
- WhatsApp, email & telephony integration
- Sales analytics & reports
What We Deliver
A CRM your team will actually use
Lead & Contact Management
Capture leads from forms, ads and calls, then organise them with tags, sources and complete history.
Sales Pipeline Tracking
Visual pipelines with custom stages show exactly where every deal stands.
Automation & Reminders
Automatic follow-ups, assignments and notifications so nothing gets forgotten.
Quotes & Invoicing
Generate quotations and invoices straight from the customer record.
Communication Integration
Connect WhatsApp, email, SMS and call logging so every conversation is recorded.
Analytics & Reports
Team performance, conversion rates and revenue forecasts at a glance.
Our Process
How we take your project from idea to launch
Process Mapping
We learn how leads arrive, who handles them and what happens at each stage of your sale.
Design & Configuration
Custom fields, pipelines, user roles and dashboards are designed with your team.
Build & Integrate
We develop the CRM and connect it to your website, email, WhatsApp and accounting tools.
Data Import & Training
Existing contacts are cleaned and imported, and your team is trained hands-on.
Go-Live & Improve
Launch support followed by regular refinements as your process evolves.
Technologies we use
The right tools for the job
Why JDK Web Solutions
Why choose JDK Web Solutions for CRM development
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Built around your team
We shadow your workflow so the system feels natural from day one.
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Integrates with your tools
Website, WhatsApp, email, telephony and accounting — all connected.
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You own your data
No per-user licence fees and full control of your customer data.
Common Questions
CRM Development — frequently asked questions
A custom CRM fits your exact process, avoids per-user subscription costs and can integrate with your other systems. If your needs are simple, we’ll tell you honestly and suggest an existing tool.
Yes. Enquiry forms can feed leads straight into the CRM, and WhatsApp, email and SMS can be integrated so conversations are logged automatically.
Yes. We import contacts and deals from spreadsheets or your current CRM, cleaning duplicates along the way.
Yes. We build responsive CRMs that work well on phones, and can develop a dedicated mobile app for field sales teams.